Frequently Asked Questions

Using SmartEditz is incredibly simple! It's a three-step process: First, you upload your document from your device. Second, you select the tool you need and apply the changes. Third, you download your processed file. It's all done in your browser, so there's no software to install and no sign-up is required for our core tools.

Absolutely. Your privacy and security are our top priorities. All file transfers are secured with SSL/TLS encryption. We never share, sell, or even look at your files. Most importantly, all uploaded and processed files are automatically and permanently deleted from our servers after just a few hours.

We only store your files for the short time needed to process them and for you to download the result. All files are permanently deleted from our servers automatically after a maximum of 2-3 hours. This ensures your data remains your own and is not left on our systems.

Our primary focus is PDF. You can upload PDFs to all of our tools. Additionally, our conversion tools are very powerful. You can convert Microsoft Word (.doc, .docx), Excel (.xls, .xlsx), PowerPoint (.ppt, .pptx), and image files (JPG, PNG) to PDF, and convert your PDFs back into these formats.

The process is designed to be fast and easy. Simply go to our "All Tools" page, select the tool you need (like Merge, Split, or Sign), and upload your file(s). Follow the simple on-screen instructions for that specific tool, click the process button, and your new file will be ready for download in seconds.

Yes! The vast majority of our tools are completely free to use with generous daily limits. We believe everyone should have access to simple, high-quality PDF utilities. In the future, we may introduce premium plans for users with very high-volume needs or for advanced business features, but our core tools will always remain free.

We are always here to help! If you have any questions, feedback, or issues, you can reach our support team anytime by sending an email to: contact@smarteditz.com. We do our best to reply to all inquiries as quickly as possible.

No, not at all. SmartEditz is a 100% online, browser-based service. There is nothing to download or install, and no browser plugins are required. This makes our tools fast, safe, and accessible from anywhere without cluttering your device.

Yes! Our website is fully responsive and designed to work smoothly on any device. You can easily merge, compress, or edit your PDFs on your laptop, tablet, or smartphone, whether you are using Windows, Mac, iOS, or Android.

To ensure a fast experience for all our users, we currently support files up to 20MB. If you have a larger PDF, we highly recommend using our "Compress PDF" tool first. This will significantly reduce the file size without losing quality, making it much faster to process in our other tools.